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If you have a question this section is a good place to start. Scroll down to see some frequently asked questions and click on each one to see the answer. If your question is not answered here, you can read more in the Information Section or call 0300 303 2880 to speak to a member of bSHaW staff.

General Information

Where can I get contraception?

Will I have to pay for contraception?

Where can I get free condoms from?

Can sexually transmitted infections (STIs) be prevented?

Who should go for an STI test?

Where should I go to have one? (STI test)

I have had unprotected sex – what should I do? (Emergency contraception, STIs)

I don’t have any symptoms but I want a check-up?

How often should I be tested?

I think the person I had sex with has HIV, what should I do?

Would I know if I had HIV?

My partner has tested negative for HIV. Does this mean I don’t need to test for HIV?

When should I get tested for HIV, and where can I get tested?

I have been sexually assaulted, what do I do?

I just want some advice and information on sex and relationships?



How confidential is your service?

Will my parents find out I’ve been to clinic?

Will you inform my GP?

What personal details do I have to give to register?


Attending Clinic

Where are your clinics?

Language difficulties?

Do your clinics have disabled access?

I’m embarrassed/nervous about coming to clinic

Can I come for a sexual health check up when I have my period?

Do you have walk in clinics?

Can I get any tests online?

I have tested positive for an infection from a test I ordered off the Internet, how do I get treatment?

What happens at a Sexual Health Clinic?

What is the waiting room like?

Can I bring a friend with me?

Can I see a male/female Doctor or Nurse?

Will I get tested for everything?

How long do I have to wait for the results?

If a test comes back as positive does that mean I have an infection and can it be treated?

Will I have to pay for my treatment?