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Contact Us

This website is not managed by the Sexual Health Services or monitored by Clinical Staff. For confidential communication with bSHaW clinical staff , please see the options below. 

Book an appointment 

To book an appointment, call 0300 303 2880. Lines are open Monday to Friday from 9am (excluding bank holidays).

Your local sexual health services are running as usual during COVID. We are aware that the 0300 303 2880 phoneline is extremely busy at times. Lines are open Monday to Friday from 9am (excluding bank holidays). Please continue to try this number but if you are unable to reach us by phone please click here to send us a brief summary of the service you require. We aim to respond within 24 hours, Monday to Friday. As we may need to phone you please ensure your phone will accept calls from an unknown number.

Under 25, Chat with a Sexual Health Professional

Just ask bSHaW is a free confidential advice service for under 25’s from friendly Sexual Health Professionals. Whether it’s STI worries, contraception, questions about consent or free postal condoms, we can help and get you to the service you need. Click here to be contacted by a Just ask bSHaW sexual health professional.


If you have any feedback to help our website or services improve, please submit your feedback on the linked form. No personal details or medical information should be shared on this form. Medical information inadvertently shared will be – where possible – sent to the clinical team but the Public Health administrative team do not take responsibility for any delays caused when sharing this information with the clinical teams.

Please be aware that we are not an emergency service, but we will try to respond to feedback questions within 5 working days.

Privacy Policy

You can read our Privacy Policy here

All personal identifiable information is confidential unless we believe that you, or someone you know is in immediate danger of being harmed.